Desirée Bombenon is the President and CEO of SureCall Contact Centers Ltd., and has nearly 30 years of business operational experience. Along with operations and strategic planning, Desirée is an agent of change with a proven track record of leading businesses to success.
Desirée is an active member of Young Presidents Organization serving as the Alberta Chapter Chair 2007-2008 and the first female Regional Chair for Canada 2011-2013. She is a member of International Women’s Forum, Women’s Executive Network, and has chaired several industry boards and focus groups. She is a CIAC Certified Strategic Leader” and is a published fictional author.
Under Desirée's leadership, her companies have been recognized for numerous industry awards for service excellence. Other awards include Best Place to Work in Calgary, Consumer’s Choice Awards, E-Business Award of Excellence through Alberta Chamber of Commerce, and the Better Business Bureau’s Award for Ethics.
Desirée is an active community leader involved in many philanthropic endeavors - volunteering, sponsoring and advocating support for many important community organizations. Other Board and committee work includes the National Music Centre’s Board of Directors, Rockyview Hospital Foundation, Distress Center, Alberta Call Center Association, CAMX, NAEO, IWF, YPO and WPO board and committees.
Desirée has received Best of the Best Regional Chair for Young President’s Organization Internationally, as well as chaired several award winning president’s retreats, and won the best overall Education award globally for YPO. She was also named best of the best leaders in the America’s by Contact Center World and the distinguished Lang Memorial Award for outstanding contribution to Alberta Chapter YPO.